To ensure a comfortable and enjoyable stay for all our guests, we kindly request that you carefully review our terms and conditions. These guidelines help maintain the smooth functioning of the resort and ensure everyone has a pleasant experience. By booking with us, you agree to the following terms:
- All guests are required to present a valid photo ID at check-in.
- A 50% advance payment is required when booking, with the remaining balance payable upon check-in.
- Please note, that we accept cash, UPI & Bank transfers only; credit/debit cards and cheques are not accepted.
- Check-in time is 12:30 PM IST, and check-out time is 10:30 AM IST.
- Unfortunately, pets are not permitted at the resort.
- Complimentary stay is provided for children below 6 years of age.
- Meals included in packages are preplanned by our chef and feature North Indian cuisine.
- Entry for drivers is strictly prohibited on the premises, and we do not provide accommodation or food for them.
- Maids will be considered as extra adults and accommodated in the guest’s room for an additional charge.
- Water conservation is critical in the hills, so we request guests to use water responsibly and refrain from washing clothes.
- Self-cooking and the use of personal electric gadgets in rooms are not permitted for safety reasons.
- Our services are available from 7:00 AM to 10:30 PM.
- Guests booking through third-party agents are advised to confirm all details about the resort in advance.
- In case of any property damage, guests must settle the cost before checking out. The property owner will determine the extent of the damage and related costs.
We appreciate your understanding and cooperation in following these policies.